![]() Similarly, if there are three people in one room, the system will divide all the charges into three and will generate separate guest folios. The system will divide all the charges (room charges, restaurant charges, bar charges, laundry charges and others) into two. Scenario #3 –Robert is sharing his room with his friend Ron, and they request you to equally split their entire bill into twoįor this, you need to select ‘Share Charge’ while adding the sharer during the reservation. Now, let’s see how to split folio among two people staying in one room Step 1 – Go to the payment screen of your system Below is a screenshot for your easy reference. Here is how you can go ahead with the split billing process in the scenario. Scenario #2 –Tom wants a separate bill for his bar charges The system has now split the guest folio as per Tom’s requirement – Step 2 – Select ‘Generate separate folio for other charge’ Now let’s see how the split billing happens in this case. ![]() This means, all you have to do is – ‘split folio’ ![]() Scenario #1 –Tom wants two separate bills – one for accommodation charges and the other one for non-accommodation charges including restaurant and laundry bill. You can see Tom’s final bill amount is $6273.18 that includes charges for room, restaurant and laundry. In order to help you in this, we have tried to explain how you can simplify the process of split billing using one of the most popular cloud property management systems – Hotelogix.īelow is a screenshot of the consolidated bill that Hotelogix cloud PMS system generates. Here too, if you say no to splitting his bills, you are surely going to make him frustrated. In this case, giving Marvin one consolidated bill will not help him since he can’t bill his company for alcoholic beverage and gifts. However, Marvin has also consumed alcohol during his stay and has bought a few gift items from the gift shop. Let’s assume that Marvin’s company will reimburse his hotel bills – that includes only accommodation charges (room rent) and food. Here is an example – Marvin Jacob is staying at your hotel on behalf of his company. You may face such requests from your corporate client, too. It is not only the case with a FIT like Tom. Technically, he is supposed to clear the whole amount while checking out, right? But what if he asks for 2 separate bills – one for his accommodation charges and the other one for his non-accommodation charges? If you say no to such a request and force him to accept only one consolidated bill, it would definitely make him unhappy. ![]() Let’s dive in a little dipper in this context.įor example – you run a hotel in New York and your guest Tom Paul’s final bill including room rent, food & beverage and laundry service has come to around $6000. But have you ever thought how a very basic component of your operation like dividing or splitting guest folio can also help you serve your guests better? Even, the bigger question is – does your hotel Property Management System help you efficiently in this? When we speak about guest service, the elements that mostly cross your mind are the grandeur of your hotel, amenities, services, offerings, food and many other things. Excellent guest service is paramount to the success of your hotel business.
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